Yes, Dear Readers, she was formally inducted last night and made a Rotarian. The room was full of people whom she has met over the past five months whilst she has been on 'probation' and it was a happyhappy time!
Afterwards, she was given a lift to her bus stop and had just put her key ito the door when the sky opened and down came heavy rain! It had been extremely cold and windy all day.. brrr and grr.. so although I would have loved to have been there, I was glad that I had stayed snug home-alone.
This morning she had 'words' with a particularly clueless woman.. she is supposed to run the office of the managing agents. They deal with the exterior matters for the house. They had been told by their own Pest Control people last Wednesday about a blocked pipe and she actually met the brother in law of the freeholder of the house yesterday whilst he was 'looking' at the problem.
He was walking about in the 'water' ~ effluence ~ saying "I can't see where it is coming from?".. she pointed out that each time he trod on the manhole cover, water came up, this signified the drain was completely blocked and as EVERYTHING flows into this drain from the whole house.. it was extremely unpleasant, to say the least.
The clueless woman said "we'll have to get someone out to see what the matter is", her reply was "we know what the matter is, the main sewage and waste pipe is blocked, you've known about this since last Wednesday, when will you get someone out to clear it, because after this length of time, it is within my rights to call Thames Water Emergency dept. through the local Environmental Health".
Who, by the way, take a very DIM view on managing agents taking 6 days to clear a blocked mains sewage pipe.
The woman huffed and puffed.
So she called the Town Hall and explained the problem to Enviromental Health, bless their hearts, for they put her straight through to the Emergency Dept. of Thames Water. An extremely efficient man, Jack While, took her details and said "We'll have someone there within two hours".
AND ninety minutes later James, from Thames Water, was parking his van outside her house, pulling on waterproof boots, getting rods and pressure hoses out of the back of his van, then WHOOSH.. with a scrub-a-dub-dud, it all went away!
So within two hours of her call to the Town Hall, Thames Water had solved the problem, meanwhile, the managing agents were still 'faffing' about talking about getting 'someone to come and look at it'.. after six days? Even though the freeholder's brother in law had actually been walking about in 'it'.. how sad, he hadn't been wearing waterproof boots..
And even better still.. James has arranged for the Thames Water Cleaning Dept. to come back in a couple of days to sluice out the whole rubbish area and put down disinfectant.. How very kind and efficient is that?
So as local authorities are usually always given a hard time and bad press, she rang the Town Hall Environmental Dept and as luck would have it, she spoke to the same man, Mr.Dale, and thanked him for his prompt response to her earlier call and told him that Thames Water had been brilliant!
Then she telephoned the Emergency Dept of Thames Water and asked to speak to their manager. She said "This probably doesn't happen to you very often but I am calling to congratulate you on two members of your staff" and she gave this astonished woman her reference number and the names of the two members of staff whose effiency had been worth commending.. Jack While and James.
For this is what you do.. if you have been 'rescued by the good guys' you say "Thank you"..
Meanwhile and this will make you laugh like a drain! The freeholder is still blustering away, sending her quite abusive emails saying "you have used threatening behaviour to the agents, you have taken matters into your own hands.. what happens if Thames Water don't do it..blah blah blah". Poor man, for he obviously did not understand her email, which said "Thames Water have cleared the drain and will be returning to disinfect the area within two days".
OI VEY..
Too right she took the matter of a blocked sewage pipe into her hands and thank goodness she did, for its' all been done and dusted within two hours, they had had six days and not managed to get it sorted.
Ah well, all's well.. and she 'thinks' the agents can organise their own meter readings from now on..
GeeGee Parrot.
May 19th, 2015.
Afterwards, she was given a lift to her bus stop and had just put her key ito the door when the sky opened and down came heavy rain! It had been extremely cold and windy all day.. brrr and grr.. so although I would have loved to have been there, I was glad that I had stayed snug home-alone.
This morning she had 'words' with a particularly clueless woman.. she is supposed to run the office of the managing agents. They deal with the exterior matters for the house. They had been told by their own Pest Control people last Wednesday about a blocked pipe and she actually met the brother in law of the freeholder of the house yesterday whilst he was 'looking' at the problem.
He was walking about in the 'water' ~ effluence ~ saying "I can't see where it is coming from?".. she pointed out that each time he trod on the manhole cover, water came up, this signified the drain was completely blocked and as EVERYTHING flows into this drain from the whole house.. it was extremely unpleasant, to say the least.
The clueless woman said "we'll have to get someone out to see what the matter is", her reply was "we know what the matter is, the main sewage and waste pipe is blocked, you've known about this since last Wednesday, when will you get someone out to clear it, because after this length of time, it is within my rights to call Thames Water Emergency dept. through the local Environmental Health".
Who, by the way, take a very DIM view on managing agents taking 6 days to clear a blocked mains sewage pipe.
The woman huffed and puffed.
So she called the Town Hall and explained the problem to Enviromental Health, bless their hearts, for they put her straight through to the Emergency Dept. of Thames Water. An extremely efficient man, Jack While, took her details and said "We'll have someone there within two hours".
AND ninety minutes later James, from Thames Water, was parking his van outside her house, pulling on waterproof boots, getting rods and pressure hoses out of the back of his van, then WHOOSH.. with a scrub-a-dub-dud, it all went away!
So within two hours of her call to the Town Hall, Thames Water had solved the problem, meanwhile, the managing agents were still 'faffing' about talking about getting 'someone to come and look at it'.. after six days? Even though the freeholder's brother in law had actually been walking about in 'it'.. how sad, he hadn't been wearing waterproof boots..
And even better still.. James has arranged for the Thames Water Cleaning Dept. to come back in a couple of days to sluice out the whole rubbish area and put down disinfectant.. How very kind and efficient is that?
So as local authorities are usually always given a hard time and bad press, she rang the Town Hall Environmental Dept and as luck would have it, she spoke to the same man, Mr.Dale, and thanked him for his prompt response to her earlier call and told him that Thames Water had been brilliant!
Then she telephoned the Emergency Dept of Thames Water and asked to speak to their manager. She said "This probably doesn't happen to you very often but I am calling to congratulate you on two members of your staff" and she gave this astonished woman her reference number and the names of the two members of staff whose effiency had been worth commending.. Jack While and James.
For this is what you do.. if you have been 'rescued by the good guys' you say "Thank you"..
Meanwhile and this will make you laugh like a drain! The freeholder is still blustering away, sending her quite abusive emails saying "you have used threatening behaviour to the agents, you have taken matters into your own hands.. what happens if Thames Water don't do it..blah blah blah". Poor man, for he obviously did not understand her email, which said "Thames Water have cleared the drain and will be returning to disinfect the area within two days".
OI VEY..
Too right she took the matter of a blocked sewage pipe into her hands and thank goodness she did, for its' all been done and dusted within two hours, they had had six days and not managed to get it sorted.
Ah well, all's well.. and she 'thinks' the agents can organise their own meter readings from now on..
GeeGee Parrot.
May 19th, 2015.
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